Cancellation Policy
3. Legal Cancellation Policy
3.1. Right of Cancellation
You can cancel your contract within 14 days without giving any reason in
text form, e.g. letter, fax, e-mail, or – if the item is given to you before the deadline – by
returning the item. The period begins after receipt of this notification in
text form, but not before receipt of the goods by the recipient and also not before fulfillment of
our information obligations according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2
EGBGB as well as our obligations according to § 312 g paragraph 1 sentence 1 BGB in conjunction with Article
246 § 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the
cancellation or the item in good time.
The cancellation or the return of the goods is to be addressed to:
ICheer GmbH
Berta-Benz-Str. 108
64404 Bickenbach
info@icheer.de
3.2. Consequences of Cancellation
In the event of an effective cancellation, the services received by both parties must be
returned and any benefits derived (e.g. interest) surrendered.
If you are unable to return or surrender the received service and benefits (e.g. benefits of use) in whole or
in part or only in a deteriorated condition, you
must compensate us for the loss in value.
You only have to pay compensation for the deterioration of the item and for benefits derived if the benefits or the deterioration is
due to handling of the item that goes beyond the examination of the properties and functionality.
"Examination of the properties and functionality" means testing and
trying out the respective goods, as is possible and customary in a retail store.
Items that can be shipped as a package are to be returned at our expense and risk. Items that cannot
be shipped as a package will be picked up from you.
Obligations to reimburse payments must be fulfilled within 30 days.
The period begins for you with the dispatch of your cancellation declaration or the item, for us with
their receipt.
3.3. Note on exceptions
The right of return does not apply to goods that have been manufactured according to individual customer specifications
or are clearly tailored to personal needs. Our
statutory liability due to quality defects remains unaffected.